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SEC not talking properly to DMZ server?

Hi

I use Sophos Endpoint and Security v9.5 and SEC v4.0.2.2370, with W2003 servers and Vista clients.

All works well, apart from 1 web server in our DMZ. The DMZ server says it is happy, and gets updates as it should, and runs it automated scan at night.

However SEC show a yellow ! against that server, and says it Differs from Policy, and shows no details against that particular server. I cannot seem to get SEC to update the policy, even though it appears to be all working on the DMZ server.

We have allowed TCP and UPD port 8192-8194 through our firewall to the DMZ.

Do I need to allow another port or aynthing?

Thanks in Advance

:13807


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  • Hello Lewej,

    I fear I don't quite understand what you mean by no SEC instance gets loaded . You did re-install on the DMZ server by running setup.exe from the CID (i.e. \\yourSECserver\SophosUpdate\CIDs\Snnn\) or by some other means? Did it succeed or did you encounter an error? 

    Do you mean that there is no Sophos icon in the taskbar and/or no Sophos component under Add/Remove programs?

    Christian

    :14761
Reply
  • Hello Lewej,

    I fear I don't quite understand what you mean by no SEC instance gets loaded . You did re-install on the DMZ server by running setup.exe from the CID (i.e. \\yourSECserver\SophosUpdate\CIDs\Snnn\) or by some other means? Did it succeed or did you encounter an error? 

    Do you mean that there is no Sophos icon in the taskbar and/or no Sophos component under Add/Remove programs?

    Christian

    :14761
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