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SEC not talking properly to DMZ server?

Lewej

Hi

I use Sophos Endpoint and Security v9.5 and SEC v4.0.2.2370, with W2003 servers and Vista clients.

All works well, apart from 1 web server in our DMZ. The DMZ server says it is happy, and gets updates as it should, and runs it automated scan at night.

However SEC show a yellow ! against that server, and says it Differs from Policy, and shows no details against that particular server. I cannot seem to get SEC to update the policy, even though it appears to be all working on the DMZ server.

We have allowed TCP and UPD port 8192-8194 through our firewall to the DMZ.

Do I need to allow another port or aynthing?

Thanks in Advance

:13807


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    In that case, does the machine have the Remote Management System (RMS) component installed?

    It should appear in add/remove programs (appwiz.cpl ) as:
    "Sophos Remote Management System ".

    All the clients should have this installed if they are to appear as managed in SEC.

    If the machine doesn't have it, I would suggest re-bootstrapping the machine by running setup.exe from the central installation directory or issuing a re-protect from SEC.

    Regards,

    Jak 

    :13829
Reply
  • 0

    In that case, does the machine have the Remote Management System (RMS) component installed?

    It should appear in add/remove programs (appwiz.cpl ) as:
    "Sophos Remote Management System ".

    All the clients should have this installed if they are to appear as managed in SEC.

    If the machine doesn't have it, I would suggest re-bootstrapping the machine by running setup.exe from the central installation directory or issuing a re-protect from SEC.

    Regards,

    Jak 

    :13829
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