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HELP. Virus can only be removed "manually"?? (Troj/TDL3Mem-A)

Hey,

My university provides Sophos antivirus for all faculty and students, and it has been working great for as long as I can remember. I was recently doing a regular computer scan and quarantined "Troj/TDL3Mem-A," which is apparently a browser corrupting virus. I've been trying everything to remove and just have not been able to. Sophos keeps telling me that it can only be manually removed, which I can't figure out how to do.

Has anyone here dealt with this virus before and might know of a solution?????

Thanks so much.

:3262


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Parents
  • I've received to cases of this infection in a weeks time. Calling Sophos as the website states worked great. The procedure they proivded resolved the infections.

    I've deleted the REMAINDER of TEXT from this post, please see my comments below - Sandy

    :3350
Reply
  • I've received to cases of this infection in a weeks time. Calling Sophos as the website states worked great. The procedure they proivded resolved the infections.

    I've deleted the REMAINDER of TEXT from this post, please see my comments below - Sandy

    :3350
Children
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