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Cannot validate the logon user account against the domain controller

kthornton

I am getting the error "Cannot validate the logon user account against the domain controller." when trying to install the Enterprise Console 5.1 on a Windows 2008 R2 server that is in our DMZ.  Even though it is in the DMZ, it is still a domain member and I have logged into it as a domain user that is also a Domain Administrator.  My guess is a port needs to be opened but which one if I can already login as a domain user?

:34961


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    Hi,

    I have already installed the Database component separately on our SQL Server which is inside the firewall, not in the DMZ.

    I am getting the error when I run the setup for Enterprise Console, select the Management Console and Management Server components and click next.  The next screen that comes up is the System Property Checks and the first thing in the list is the "cannont validate the logon user account against the domain controller" with a red X next to it.  I have two other warnings (computer browser service not running and the computer has multiple network adapters) and then a bunch of check marks next to some other system checks.  If I click on the next button, I am told I can't continue because of the "cannot validate the logon user" error.

    Cheers,

    Kris

    :34967
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  • 0

    Hi,

    I have already installed the Database component separately on our SQL Server which is inside the firewall, not in the DMZ.

    I am getting the error when I run the setup for Enterprise Console, select the Management Console and Management Server components and click next.  The next screen that comes up is the System Property Checks and the first thing in the list is the "cannont validate the logon user account against the domain controller" with a red X next to it.  I have two other warnings (computer browser service not running and the computer has multiple network adapters) and then a bunch of check marks next to some other system checks.  If I click on the next button, I am told I can't continue because of the "cannot validate the logon user" error.

    Cheers,

    Kris

    :34967
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