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Is my Sophos AV Out of Date ?

As a company we have moved away from our external IT support company who initially had control of our AV products, this inculded renewal notifications.

Now we are flying solo we would not get these renewal notices. And all of a sudden the AV shield on the server has a red X against it and will not contact the server for any updates. The product info is below, and I would like to know how I go about continued support.

Sophos Control Centre

Endpoint Info

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0 wickedkittenz over 12 years ago

Hi Mick

That version is correct. You can stay up to date with the version via the below link:

http://www.sophos.com/en-us/support/knowledgebase/11846.aspx

I would recommend subscribing to the RSS feeds for products releases and news on the products.

Additionally, give the local distributor in your country a call.

http://www.sophos.com/en-us/about-us/contact-us.aspx

All the countries are listed with contact details in the above link.

perhaps organize some training and maybe a health check, arrange for someone to come out and see if they are settings that can be enabled, what they will do. how you can maintain the product, what to backup and check for, etc

The sophos site is loaded with resources to help, the resource centre has videos, guides and stax of info.

Hope this info helps.

:)

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0 wickedkittenz over 12 years ago

Hi Mick

That version is correct. You can stay up to date with the version via the below link:

http://www.sophos.com/en-us/support/knowledgebase/11846.aspx

I would recommend subscribing to the RSS feeds for products releases and news on the products.

Additionally, give the local distributor in your country a call.

http://www.sophos.com/en-us/about-us/contact-us.aspx

All the countries are listed with contact details in the above link.

perhaps organize some training and maybe a health check, arrange for someone to come out and see if they are settings that can be enabled, what they will do. how you can maintain the product, what to backup and check for, etc

The sophos site is loaded with resources to help, the resource centre has videos, guides and stax of info.

Hope this info helps.

:)

:33999
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