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RMS client not reporting.

We have remote sites (10.0.0.0)  that cannot report back to the server (192.168.0.0.). The server has a NAT'd address to the 10.0.0.0 network via a firewall and WAN connection. Through the Enterprise Console the client deploys and it collects updates via a UNC path. However the Console remains ignorant of the client status  apparently due to the RMS not being able to talk back. I've found a few articles on setting up DMZ message relays however that isn't our setup and would be difficult to implement. I've tried amending the mrinit.conf to use the 10. address with no success.

Is there anyway to get the client to talk back via RMS or am I missing something?

:7839


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Parents
  • Hi!

    Does anybody experience some computers having grayed out from the SEC5.1 after installing Setup.exe from the shared folder.

    Pls. take note that the endpoint came from a SEC4.5 and want to migrate to SEC5.1.

    The Router Log below may help.

    Router::Start: Caught Certificate request refused by certification manager, subject identity not proven
    13.11.2012 11:04:11 1A24 I Restarting...

    Hope to hear from anybody.

    Regards,

    Norwel

    :35427
Reply
  • Hi!

    Does anybody experience some computers having grayed out from the SEC5.1 after installing Setup.exe from the shared folder.

    Pls. take note that the endpoint came from a SEC4.5 and want to migrate to SEC5.1.

    The Router Log below may help.

    Router::Start: Caught Certificate request refused by certification manager, subject identity not proven
    13.11.2012 11:04:11 1A24 I Restarting...

    Hope to hear from anybody.

    Regards,

    Norwel

    :35427
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