Hey Guys
First post here but long time sophos user. I look after 5 primary schools in west yorkshire and our anti virus is provided by sophos. We have our own update location that we pull updates from rather than from sophos (dont ask me for the reason why, i just get told where to get updates :-/)
Anyway, we have finally been given sophos enterprise console 4.7 to play with and i have upgraded two of my servers across the 5 schools. Ive been having some severe problems getting EC to update, upon checking the logs i see "cannot create stream" and a bunch of hex code.
Ive followed the stuff on sophos' website on deleting the working-sub and sub0 directories or whatever and this unfortunately doesnt resolve the problem.
Ive been waiting over a week for our in house support desk to resolve the issues but ive not heard a peep and some of my servers havent updated in that time.
Can anyone offer some advice? unfortunately i cant contact sophos direct as because our license is a local education one sophos cannot actually support us we are expected to speak to our in house team for all support (even as useless as hey are)
Any help is much appreciated. Thanks
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