Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 24 replies
  • Subscribers 1 subscriber
  • Views 17535 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Shh/Updater problem

AndyE

I have been trying to get my network [12 clients (win 7) and one server (win2008)] to funcyion again. My sophos Enterprise Console is version 4.0.0.2362 and Endpoint Security is ver 9.5. I have tried following the various "fixes" that Sophos staff have sent to me but I get stumped on the first step.

In Enterprise Console I must activate Sophos Live Protection from the View/Edit Policy, unfortunately there is no button for this in my version. Am I doing something wrong or being stupid. I have watched the video of how to do this and my version does not have the Sophos Live  Protection button in the Policy window. 

If anyone could help I will be eternally grateful.

Many thanks in advance.

PS I am not an IT expert, just a normal guy so please bear that in mind when / if you reply :)

:32927


This thread was automatically locked due to age.
Parents
  • 0

    Hi JoltCube,

    Many thanks for your reply, I have downloaded the various files and made them available, to use on the server, unfortunately I have an appointment tonight so will not have the time to try it out, I will do so tomorrow and let you know how I get along.

    It should be straightforward as I had left everything in both EC and Endpoint on the default settings after installation, so hopefully it will do the job without too many complications.

    By the way I have already done the following

    Renamed file ps.crl, then started ALMon.exe, and the icon reappeared in the system tray, but trying to update the definitions by right clicking the icon did not work, I hope this does not have any effect on your solution you sent to me?

    Again my thanks to you and hope this all gets settled.

    :32999
Reply
  • 0

    Hi JoltCube,

    Many thanks for your reply, I have downloaded the various files and made them available, to use on the server, unfortunately I have an appointment tonight so will not have the time to try it out, I will do so tomorrow and let you know how I get along.

    It should be straightforward as I had left everything in both EC and Endpoint on the default settings after installation, so hopefully it will do the job without too many complications.

    By the way I have already done the following

    Renamed file ps.crl, then started ALMon.exe, and the icon reappeared in the system tray, but trying to update the definitions by right clicking the icon did not work, I hope this does not have any effect on your solution you sent to me?

    Again my thanks to you and hope this all gets settled.

    :32999
Children
No Data