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Mac: Could not contact primary server

xdunlapx

I tried updating my Sophos AV on my mac and it says that it ould not contact the primary server and the error occured today 23 Sep 2012 15:44. Is this related to the fase-positive issue? How long should I wait before trying to update my definitions again? Should I remove and reinstall it?

Brittany

:32639


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    Reed wrote:

    It's really my network issue! Since I fixed it, there is no problem updating. 

    Thanks a lot!! :smileyhappy:

    Although I'm sorry to hear you had network issue, I'm glad to hear that its now resolved. And even more glad to hear that the product is working as designed.  :smileyvery-happy:

    :56468
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  • 0
    Reed wrote:

    It's really my network issue! Since I fixed it, there is no problem updating. 

    Thanks a lot!! :smileyhappy:

    Although I'm sorry to hear you had network issue, I'm glad to hear that its now resolved. And even more glad to hear that the product is working as designed.  :smileyvery-happy:

    :56468
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