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Duplicate UpdateManager on SEC Server

tedz

Hi,

Anyone has encountered duplicate of computer name on Update Manager of  SEC server.

Here arre my senario:

1.  I changed the computer Name of the SEC server.

2. Re-run the installer of SEC.

3. In Mrinit.cofn file I changed the computer name and I put the file on RMS folder and run configCID.exe.

4. Open the console, I notice that on update manager has two same computer name.

Any advise :)

Thanks in advance,

Tedz

:42698


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  • 0

    I can't see that image (the page returns 'Error: getaddrinfo ENOENT at errnoException (dns.js:31:11) at Object.onanswer [as oncomplete] (dns.js:140:16)').  Anyway, probably not vital.

    The way I see it you can follow one of two options:

    • You have changed the computer's hostname while the Sophos management server software is installed; therefore accept that this is unsupported and can and does break many things.  Hence following the advice in the article QC linked (119532) and uninstall.  There is also an older article (64511) that asserts you can revert the change.

    • Ignore that there are other things that may or may not be working at the moment and focus just on the duplicate machine name.  In that case I'm curious to know:
      1. If you attempt to edit the configuration of both SUMs to either or both throw an error (right-click and select 'View/Edit Configuration')?  If so what is the error?

      2. If you know which of the SUMs listed is the older object and you right-click and delete it?

      3. Noting whether or not point two was successful or not what is the output of this command:
        sqlcmd -E -S .\SOPHOS -d SOPHOS4 -Q "SELECT ComputersAndDeletedComputers.Name as 'SDDM Hostname', SDDMServers.ComputerID, SDDMServers.IdentityTag, CAST(IPAddress / 256 / 256 / 256 % 256 as varchar)+'.'+ CAST(IPAddress / 256 / 256 % 256 as varchar)+'.'+ CAST(IPAddress / 256 % 256 as varchar)+'.'+ CAST(IPAddress % 256 as varchar) as 'IP Address', SDDMServers.SDDMVersion FROM ComputersAndDeletedComputers INNER JOIN SDDMServers ON ComputersAndDeletedComputers.ID = SDDMServers.ComputerID" -w 1000 > %TEMP%\SDDMs.txt
    :42922
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  • 0

    I can't see that image (the page returns 'Error: getaddrinfo ENOENT at errnoException (dns.js:31:11) at Object.onanswer [as oncomplete] (dns.js:140:16)').  Anyway, probably not vital.

    The way I see it you can follow one of two options:

    • You have changed the computer's hostname while the Sophos management server software is installed; therefore accept that this is unsupported and can and does break many things.  Hence following the advice in the article QC linked (119532) and uninstall.  There is also an older article (64511) that asserts you can revert the change.

    • Ignore that there are other things that may or may not be working at the moment and focus just on the duplicate machine name.  In that case I'm curious to know:
      1. If you attempt to edit the configuration of both SUMs to either or both throw an error (right-click and select 'View/Edit Configuration')?  If so what is the error?

      2. If you know which of the SUMs listed is the older object and you right-click and delete it?

      3. Noting whether or not point two was successful or not what is the output of this command:
        sqlcmd -E -S .\SOPHOS -d SOPHOS4 -Q "SELECT ComputersAndDeletedComputers.Name as 'SDDM Hostname', SDDMServers.ComputerID, SDDMServers.IdentityTag, CAST(IPAddress / 256 / 256 / 256 % 256 as varchar)+'.'+ CAST(IPAddress / 256 / 256 % 256 as varchar)+'.'+ CAST(IPAddress / 256 % 256 as varchar)+'.'+ CAST(IPAddress % 256 as varchar) as 'IP Address', SDDMServers.SDDMVersion FROM ComputersAndDeletedComputers INNER JOIN SDDMServers ON ComputersAndDeletedComputers.ID = SDDMServers.ComputerID" -w 1000 > %TEMP%\SDDMs.txt
    :42922
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