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Sophos Endpoint Software Duplicate UpdateManager on SEC Server

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Duplicate UpdateManager on SEC Server

tedz over 12 years ago

Hi,

Anyone has encountered duplicate of computer name on Update Manager of SEC server.

Here arre my senario:

1. I changed the computer Name of the SEC server.

2. Re-run the installer of SEC.

3. In Mrinit.cofn file I changed the computer name and I put the file on RMS folder and run configCID.exe.

4. Open the console, I notice that on update manager has two same computer name.

Any advise :)

Thanks in advance,

Tedz

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0 QC over 12 years ago

Hello tedz,
you have probably a good reason for changing the name of the management server. There's a recent thread on the Small Business board and a link to Changing domain name, computer name, or network type when the Enterprise Console is installed which tells you this is unsupported.
If you don't encounter any other issues you've been lucky - it's not clear though which name is duplicated and what else is incorrect in you Update managers view. Does you management server('s SUM) correctly appear with the new name or twice with the old one? Are "both" instances shown as connected? Perhaps you could provide a screenshot.
Christian
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0 QC over 12 years ago

Hello tedz,
you have probably a good reason for changing the name of the management server. There's a recent thread on the Small Business board and a link to Changing domain name, computer name, or network type when the Enterprise Console is installed which tells you this is unsupported.
If you don't encounter any other issues you've been lucky - it's not clear though which name is duplicated and what else is incorrect in you Update managers view. Does you management server('s SUM) correctly appear with the new name or twice with the old one? Are "both" instances shown as connected? Perhaps you could provide a screenshot.
Christian
:42700
Cancel
Vote Up 0 Vote Down

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