Shh/Updater-B server fix

Question

I repaired the sophos server soon after the problem appeared, however I failed to realize that the sophos agent running on the sophos server was also affected. Should I run FixUpdate.vbs on the server to repair the local agent? The CID is working fine and I'm worried about breaking a working server, which would affect 1000 agents. If the script may cause problems with the server, how can I repair the local agent manually?

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jak · Accepted Answer

Hi,

When you say the Sophos agent, do you mean, the 'client side' components, e.g.

Sophos Anti-Virus
Sophos AutoUpdate

Do you know which component specifically has the problem?

It might be safer to just re-bootstrap the server from the CID, e.g. just run:

\\[server]\sophosupdate\cids\s000\savscfxp\setup.exe

(You mway want to double check the file iconn.cfg under: "C:\programdata\sophos\autoupdate\config") to ensure you get the right path if you have multiple subscriptions.

Regards,

Jak