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Sophos Anti-Virus service will not start

avb123

Hi,

I cannot start the Sophos Anti-Virus service on my laptop, message below

Am using Windows XP, and have tried opening from the shortcuts and also manually starting the service in services panel.

Any advice?

'Could not start the Sophos Anti-Virus service on the Local Computer.

Error 0x80004005: Unspecified Error'

:708


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  • 0

    I've tried all the solutions regarding the management service that won't start.

    But everything failed.

    Fortunately, I had another EM server (Which has also the database and the management server onboard) and

     I exported a big part of the registry (HKLM\Software\Sophos), edited it with notepad to change the servername from old to new and I imported the keys in the new server, on which the management server failed to start.

    And voila; it works!!!

    The Management service starts and the EM console is accessible!! Ofcourse, you have to edit some configuration settings, but it works. I have a sample of the exported registry parts available for anyone who needs it.

    :6477
Reply
  • 0

    I've tried all the solutions regarding the management service that won't start.

    But everything failed.

    Fortunately, I had another EM server (Which has also the database and the management server onboard) and

     I exported a big part of the registry (HKLM\Software\Sophos), edited it with notepad to change the servername from old to new and I imported the keys in the new server, on which the management server failed to start.

    And voila; it works!!!

    The Management service starts and the EM console is accessible!! Ofcourse, you have to edit some configuration settings, but it works. I have a sample of the exported registry parts available for anyone who needs it.

    :6477
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