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problem with connected computer not showing as connected

Jvuz

Hello,

I'm having a problem with one of our machines. It is connected, but doesn't show as connected in the console. The firewall isn't on and I can ping the ip-address. And it seems the machine is till doing his update, probably via the sophos server (I set it up to be the second update server) instead of our server. What could it be?

Jo

:13235


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    Hi Christian,

    Yes, ip address 192.168.1.242 is WIN-C3IG4ZGDGFD.

    Adding port 8194 to the server firewall fixed the problem.

    I thought I had done this already. What I had done was add ports 8192 and 8914, per Jak's post on page 1. His post does mention 8194, but I guess I visually mistook 8194 for 8914 and thought he was mentioning the same port # which I had already added.

    I'm surprised the installer doesn't add these port allowances automatically.

    Thank you for all your help.

    :42456
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  • 0

    Hi Christian,

    Yes, ip address 192.168.1.242 is WIN-C3IG4ZGDGFD.

    Adding port 8194 to the server firewall fixed the problem.

    I thought I had done this already. What I had done was add ports 8192 and 8914, per Jak's post on page 1. His post does mention 8194, but I guess I visually mistook 8194 for 8914 and thought he was mentioning the same port # which I had already added.

    I'm surprised the installer doesn't add these port allowances automatically.

    Thank you for all your help.

    :42456
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