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noupdateinprogress error

Jvuz

I'm having a problem with a pc that when I want to reinstall Sophos, I get the error message: noupdateinprogress. What can I do?

:24183


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    Hello Jvuz,

    I assume the clients had problems before you tried to reinstall - can you say what they were? Which version is installed (can you still open the GUI)?

    In similar situations I used msicuu2.exe (withdrawn by Microsoft but still available on the web) to remove the Installer information for Sophos, then installed again. Make sure you install the version that should be on the machine. Use the program with caution.

    HTH

    Christian

    :24231
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  • 0

    Hello Jvuz,

    I assume the clients had problems before you tried to reinstall - can you say what they were? Which version is installed (can you still open the GUI)?

    In similar situations I used msicuu2.exe (withdrawn by Microsoft but still available on the web) to remove the Installer information for Sophos, then installed again. Make sure you install the version that should be on the machine. Use the program with caution.

    HTH

    Christian

    :24231
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