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noupdateinprogress error

I'm having a problem with a pc that when I want to reinstall Sophos, I get the error message: noupdateinprogress. What can I do?

:24183


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  • In that case, does "IsUpdating " value exist under:

    HKEY_LOCAL_MACHINE\SOFTWARE\[Wow6432Node]\Sophos\AutoUpdate\UpdateStatus \

    If alupdate.exe isn't running you can delete it and try again.  Failing that, try stopping the AutoUpdate service/kill "alsvc.exe".

    Regards,

    Jak


     

    :24189
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  • In that case, does "IsUpdating " value exist under:

    HKEY_LOCAL_MACHINE\SOFTWARE\[Wow6432Node]\Sophos\AutoUpdate\UpdateStatus \

    If alupdate.exe isn't running you can delete it and try again.  Failing that, try stopping the AutoUpdate service/kill "alsvc.exe".

    Regards,

    Jak


     

    :24189
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