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SAVservice using high CPU utilization

Azwan

Hello

Anyone encounter issue as per subject?,CPU utilization for SAVservice is high 50-60% when disable or enable on-access scanning, temporary solution shops have to be uninstall until this issue is solved.

:19311


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  • 0
    Hello Azwan,

    to answer the explicit question - yes. As for the rest, the description is not very specific or detailed and also not alarming. 50% could be (only) half of a dual-core, but even 60% on a single core shouldn't choke the machine. Furthermore CPU utilization per se is not evil - for how long does it persist, is something not working, are users complaining? I understand that it is independent of on-access setting, but when does it occur?

    This general issue/question has been discussed several times on the ESDP board, please have a look at these threads. They might not solve your problem but probably give you an idea what additional details to post. Also if the issue recurs after reinstall you should probably collect the logs and contact Support.

    Christian
    :19313
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  • 0
    Hello Azwan,

    to answer the explicit question - yes. As for the rest, the description is not very specific or detailed and also not alarming. 50% could be (only) half of a dual-core, but even 60% on a single core shouldn't choke the machine. Furthermore CPU utilization per se is not evil - for how long does it persist, is something not working, are users complaining? I understand that it is independent of on-access setting, but when does it occur?

    This general issue/question has been discussed several times on the ESDP board, please have a look at these threads. They might not solve your problem but probably give you an idea what additional details to post. Also if the issue recurs after reinstall you should probably collect the logs and contact Support.

    Christian
    :19313
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