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Endpoint event didn't reported to console

Hello 

As per subject above our customer recently found that few server encounter virus/suspicious behaviour and move to quarantine.

However the event was not reported back to console and this is affecting security issue since  server owner didn't notice the event  due to huge enviroment 2000+ server to monitor.

Currently we are waiting feedback from support and while waiting appreciate if someone have solution or experience to resolve this issue. Thanks

Sophos Enterprise Console (version: 5.0)

:26475


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