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Error 3061

Hi everyone.

I am trying to install Sophos Update from a server location but whenever I try to do it its giving me

Error 3061. Could not set default updating settings

I have no idea why this keeps happening and I searched online for solutions but what I found didn't work for me.

For example one of the solutions was to

Standalone computers

  1. Go to c:\escwsa\sau\program files\sophos\ and copy the folder called 'autoupdate' into c:\program files\sophos.
  2. Go to C:\Program Files\sophos\autoupdate, and make a copy of the the folder called  'defaultconfig'.
  3. Paste 'default config' into c:\program files\sophos\autoupdate. When you paste it in, because it is a duplicate, Windows will automatically rename it 'Copy of defaultconfig'.
  4. Rename 'Copy of defaultconfig' to Config.
  5. Go to c:\escwsa and double-click Setup.exe. Installation of Sophos Anti-Virus should now proceed correctly

The problem is that the folder defaultconfig doesn't even exist in my case. I also tried changing my computer name to something that was below 11 characters because I heard that was also an issue and I have full permissions on H_Key_Software registries.

Please help as I have no idea what to do next.

:27753


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Parents
  • Hi the log folder at %ProgramData%\Sophos was empty but the TEMP log had a lot of stuff the key of which is I think this line:

    8/6/2012,12:59:41 PM,Information,CustomAction CopyConfigFiles returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox),

    Here are the full log listings. Thanks for your help.

    8/6/2012,12:59:26 PM,Information,Verified that contents of CID C:\Users\DINO_K~1\AppData\Local\Temp\sophosa match the manifest file,
    8/6/2012,12:59:26 PM,Information,Searching for third-party security software.,
    8/6/2012,12:59:27 PM,Information,Return Code 10 from third-party security software removal tool.,
    8/6/2012,12:59:27 PM,Information,Removal Tool Completed: No third-party security software found.,
    8/6/2012,12:59:27 PM,Information,Requesting Windows Installer 2.0.0.0,
    8/6/2012,12:59:27 PM,Information,Successfully loaded Microsoft Software Installer library.,
    8/6/2012,12:59:27 PM,Information,Installing RMS configuration...,
    8/6/2012,12:59:27 PM,Information,Beginning installation of C:\Users\DINO_K~1\AppData\Local\Temp\sophosa\Sophos AutoUpdate.msi with command line BOOTSTRAP=noupdate REBOOT=ReallySuppress SOPHOS_TP_TOKEN=1 TRANSFORMS=1033.mst UPDATELOCATION="\\serverlocation\SophosUpdate\CIDs\S000\SAVSCFXP\" UPDATEUSER="username" UPDATEPASSWORD="********" RMSACTION=7,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: INSTALL.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: ISSetAllUsers.,
    8/6/2012,12:59:35 PM,Information,1: InstallShield - ISSetAllUsers (Begin) ,
    8/6/2012,12:59:35 PM,Information,1: Opening Database ,
    8/6/2012,12:59:35 PM,Information,1: {3B8886D0-98A2-4992-A0AC-893AEDBB494B}    2.0.0            0 ,
    8/6/2012,12:59:35 PM,Information,1: {3B8886D0-98A2-4992-A0AC-893AEDBB494B}    1.0.0    2.0.0        256 ,
    8/6/2012,12:59:35 PM,Information,1: Closing Database ,
    8/6/2012,12:59:35 PM,Information,1: InstallShield - ISSetAllUsers (End) ,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: ISSetAllUsers. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: AppSearch.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: AppSearch. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: IsWindows2008Core.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: IsWindows2008Core. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: SetSAUVersionProperties.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: SetSAUVersionProperties. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: FindRelatedProducts.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: FindRelatedProducts. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: LaunchConditions.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: LaunchConditions. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: ValidateProductID.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: ValidateProductID. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: setUserProfileNT.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: setUserProfileNT. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: CheckRegForNullDACLs.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: CheckRegForNullDACLs. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: setAllUsersProfile2K.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: setAllUsersProfile2K. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: CostInitialize.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: CostInitialize. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: FileCost.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: FileCost. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: IsolateComponents.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: IsolateComponents. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: CostFinalize.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: CostFinalize. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: ISInitAllUsers.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: ISInitAllUsers. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: SetODBCFolders.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: SetODBCFolders. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: MigrateFeatureStates.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: MigrateFeatureStates. Return value 0.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: SetSAUSourceListToCache.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: SetSAUSourceListToCache. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: PreserveServiceArgs.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: PreserveServiceArgs. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: InstallValidate.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: InstallValidate. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: InstallInitialize.,
    8/6/2012,12:59:37 PM,Information,Action ended 12:59:37: InstallInitialize. Return value 1.,
    8/6/2012,12:59:37 PM,Information,Action start 12:59:37: RemoveExistingProducts.,
    8/6/2012,12:59:37 PM,Information,Action ended 12:59:37: RemoveExistingProducts. Return value 1.,
    8/6/2012,12:59:37 PM,Information,Action start 12:59:37: SetARPINSTALLLOCATION.,
    8/6/2012,12:59:37 PM,Information,Action ended 12:59:37: SetARPINSTALLLOCATION. Return value 1.,
    8/6/2012,12:59:37 PM,Information,Action start 12:59:37: ScheduleAccountChanges.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: ScheduleAccountChanges. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: AllocateRegistrySpace.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: AllocateRegistrySpace. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: ProcessComponents.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: ProcessComponents. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: UnpublishComponents.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: UnpublishComponents. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: MsiUnpublishAssemblies.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: MsiUnpublishAssemblies. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: UnpublishFeatures.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: UnpublishFeatures. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: UnregisterComPlus.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: UnregisterComPlus. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SelfUnregModules.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SelfUnregModules. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: UnregisterTypeLibraries.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: UnregisterTypeLibraries. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: UnregisterClassInfo.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: UnregisterClassInfo. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: UnregisterExtensionInfo.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: UnregisterExtensionInfo. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: UnregisterProgIdInfo.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: UnregisterProgIdInfo. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: UnregisterMIMEInfo.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: UnregisterMIMEInfo. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: StopServices.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: StopServices. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: AutoUpdateServiceStopCheck.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: AutoUpdateServiceStopCheck. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: DeleteServices.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: DeleteServices. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RemoveODBC.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RemoveODBC. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: UnregisterFonts.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: UnregisterFonts. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RemoveRegistryValues.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RemoveRegistryValues. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RemoveIniValues.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RemoveIniValues. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RemoveShortcuts.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RemoveShortcuts. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RemoveEnvironmentStrings.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RemoveEnvironmentStrings. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RemoveDuplicateFiles.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RemoveDuplicateFiles. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RemoveFiles.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RemoveFiles. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RemoveFolders.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RemoveFolders. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: CreateFolders.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: CreateFolders. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: MoveFiles.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: MoveFiles. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: InstallFiles.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: InstallFiles. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: PatchFiles.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: PatchFiles. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: DuplicateFiles.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: DuplicateFiles. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SetCacheFolderPermissions.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SetCacheFolderPermissions. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SetSAUCacheFolderPermissions.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SetSAUCacheFolderPermissions. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SetCopyConfigFiles.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SetCopyConfigFiles. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: CopyConfigFiles.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: CopyConfigFiles. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: BindImage.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: BindImage. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SetDataFolderPermissions.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SetDataFolderPermissions. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SetSAUDataFolderPermissions.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SetSAUDataFolderPermissions. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: CreateShortcuts.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: CreateShortcuts. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RegisterClassInfo.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RegisterClassInfo. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RegisterExtensionInfo.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RegisterExtensionInfo. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RegisterProgIdInfo.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RegisterProgIdInfo. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RegisterMIMEInfo.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RegisterMIMEInfo. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: WriteRegistryValues.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: WriteRegistryValues. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: EncodeEEDataForTransport.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: EncodeEEDataForTransport. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SetModifyConfigFiles.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SetModifyConfigFiles. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: ModifyConfigFiles.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: ModifyConfigFiles. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SetManagedOnUpgrade.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SetManagedOnUpgrade. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: ManagedOnUpgrade.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: ManagedOnUpgrade. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: AccountHandlerRollbackCreateAccounts.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: AccountHandlerRollbackCreateAccounts. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: AccountHandlerCreateAccounts.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: AccountHandlerCreateAccounts. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: WriteIniValues.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: WriteIniValues. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: WriteEnvironmentStrings.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: WriteEnvironmentStrings. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RegisterFonts.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RegisterFonts. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: InstallODBC.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: InstallODBC. Return value 0.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RegisterTypeLibraries.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RegisterTypeLibraries. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RegisterComPlus.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RegisterComPlus. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: InstallServices.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: InstallServices. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SetServicePermissions.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SetServicePermissions. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: StartServices.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: StartServices. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: StartSAUServiceRollback.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: StartSAUServiceRollback. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: StartSAUService.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: StartSAUService. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SetApplyConfigWithAdapter.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SetApplyConfigWithAdapter. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: ApplyConfigWithAdapter.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: ApplyConfigWithAdapter. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SetAddCacheToContentIndexScopes.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SetAddCacheToContentIndexScopes. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: AddCacheToContentIndexScopes.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: AddCacheToContentIndexScopes. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SelfRegModules.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SelfRegModules. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RegisterUser.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RegisterUser. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RegisterProduct.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RegisterProduct. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: PublishComponents.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: PublishComponents. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: MsiPublishAssemblies.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: MsiPublishAssemblies. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: PublishFeatures.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: PublishFeatures. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: PublishProduct.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: PublishProduct. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: StartMonitor.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: StartMonitor. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: InstallFinalize.,
    8/6/2012,12:59:39 PM,ERROR,Error 3061.Could not set default updating settings. ,
    8/6/2012,12:59:41 PM,Information,CustomAction CopyConfigFiles returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox),
    8/6/2012,12:59:42 PM,Information,Action ended 12:59:42: InstallFinalize. Return value 3.,
    8/6/2012,12:59:44 PM,Information,Action ended 12:59:44: INSTALL. Return value 3.,
    8/6/2012,12:59:44 PM,ERROR,Installation of C:\Users\DINO_K~1\AppData\Local\Temp\sophosa\Sophos AutoUpdate.msi failed with error code 1603,


    :27773
Reply
  • Hi the log folder at %ProgramData%\Sophos was empty but the TEMP log had a lot of stuff the key of which is I think this line:

    8/6/2012,12:59:41 PM,Information,CustomAction CopyConfigFiles returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox),

    Here are the full log listings. Thanks for your help.

    8/6/2012,12:59:26 PM,Information,Verified that contents of CID C:\Users\DINO_K~1\AppData\Local\Temp\sophosa match the manifest file,
    8/6/2012,12:59:26 PM,Information,Searching for third-party security software.,
    8/6/2012,12:59:27 PM,Information,Return Code 10 from third-party security software removal tool.,
    8/6/2012,12:59:27 PM,Information,Removal Tool Completed: No third-party security software found.,
    8/6/2012,12:59:27 PM,Information,Requesting Windows Installer 2.0.0.0,
    8/6/2012,12:59:27 PM,Information,Successfully loaded Microsoft Software Installer library.,
    8/6/2012,12:59:27 PM,Information,Installing RMS configuration...,
    8/6/2012,12:59:27 PM,Information,Beginning installation of C:\Users\DINO_K~1\AppData\Local\Temp\sophosa\Sophos AutoUpdate.msi with command line BOOTSTRAP=noupdate REBOOT=ReallySuppress SOPHOS_TP_TOKEN=1 TRANSFORMS=1033.mst UPDATELOCATION="\\serverlocation\SophosUpdate\CIDs\S000\SAVSCFXP\" UPDATEUSER="username" UPDATEPASSWORD="********" RMSACTION=7,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: INSTALL.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: ISSetAllUsers.,
    8/6/2012,12:59:35 PM,Information,1: InstallShield - ISSetAllUsers (Begin) ,
    8/6/2012,12:59:35 PM,Information,1: Opening Database ,
    8/6/2012,12:59:35 PM,Information,1: {3B8886D0-98A2-4992-A0AC-893AEDBB494B}    2.0.0            0 ,
    8/6/2012,12:59:35 PM,Information,1: {3B8886D0-98A2-4992-A0AC-893AEDBB494B}    1.0.0    2.0.0        256 ,
    8/6/2012,12:59:35 PM,Information,1: Closing Database ,
    8/6/2012,12:59:35 PM,Information,1: InstallShield - ISSetAllUsers (End) ,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: ISSetAllUsers. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: AppSearch.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: AppSearch. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: IsWindows2008Core.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: IsWindows2008Core. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: SetSAUVersionProperties.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: SetSAUVersionProperties. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: FindRelatedProducts.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: FindRelatedProducts. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: LaunchConditions.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: LaunchConditions. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: ValidateProductID.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: ValidateProductID. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: setUserProfileNT.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: setUserProfileNT. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: CheckRegForNullDACLs.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: CheckRegForNullDACLs. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: setAllUsersProfile2K.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: setAllUsersProfile2K. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: CostInitialize.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: CostInitialize. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: FileCost.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: FileCost. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: IsolateComponents.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: IsolateComponents. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: CostFinalize.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: CostFinalize. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: ISInitAllUsers.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: ISInitAllUsers. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: SetODBCFolders.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: SetODBCFolders. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: MigrateFeatureStates.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: MigrateFeatureStates. Return value 0.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: SetSAUSourceListToCache.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: SetSAUSourceListToCache. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: PreserveServiceArgs.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: PreserveServiceArgs. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: InstallValidate.,
    8/6/2012,12:59:35 PM,Information,Action ended 12:59:35: InstallValidate. Return value 1.,
    8/6/2012,12:59:35 PM,Information,Action start 12:59:35: InstallInitialize.,
    8/6/2012,12:59:37 PM,Information,Action ended 12:59:37: InstallInitialize. Return value 1.,
    8/6/2012,12:59:37 PM,Information,Action start 12:59:37: RemoveExistingProducts.,
    8/6/2012,12:59:37 PM,Information,Action ended 12:59:37: RemoveExistingProducts. Return value 1.,
    8/6/2012,12:59:37 PM,Information,Action start 12:59:37: SetARPINSTALLLOCATION.,
    8/6/2012,12:59:37 PM,Information,Action ended 12:59:37: SetARPINSTALLLOCATION. Return value 1.,
    8/6/2012,12:59:37 PM,Information,Action start 12:59:37: ScheduleAccountChanges.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: ScheduleAccountChanges. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: AllocateRegistrySpace.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: AllocateRegistrySpace. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: ProcessComponents.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: ProcessComponents. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: UnpublishComponents.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: UnpublishComponents. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: MsiUnpublishAssemblies.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: MsiUnpublishAssemblies. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: UnpublishFeatures.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: UnpublishFeatures. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: UnregisterComPlus.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: UnregisterComPlus. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SelfUnregModules.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SelfUnregModules. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: UnregisterTypeLibraries.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: UnregisterTypeLibraries. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: UnregisterClassInfo.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: UnregisterClassInfo. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: UnregisterExtensionInfo.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: UnregisterExtensionInfo. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: UnregisterProgIdInfo.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: UnregisterProgIdInfo. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: UnregisterMIMEInfo.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: UnregisterMIMEInfo. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: StopServices.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: StopServices. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: AutoUpdateServiceStopCheck.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: AutoUpdateServiceStopCheck. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: DeleteServices.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: DeleteServices. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RemoveODBC.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RemoveODBC. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: UnregisterFonts.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: UnregisterFonts. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RemoveRegistryValues.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RemoveRegistryValues. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RemoveIniValues.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RemoveIniValues. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RemoveShortcuts.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RemoveShortcuts. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RemoveEnvironmentStrings.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RemoveEnvironmentStrings. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RemoveDuplicateFiles.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RemoveDuplicateFiles. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RemoveFiles.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RemoveFiles. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RemoveFolders.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RemoveFolders. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: CreateFolders.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: CreateFolders. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: MoveFiles.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: MoveFiles. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: InstallFiles.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: InstallFiles. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: PatchFiles.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: PatchFiles. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: DuplicateFiles.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: DuplicateFiles. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SetCacheFolderPermissions.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SetCacheFolderPermissions. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SetSAUCacheFolderPermissions.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SetSAUCacheFolderPermissions. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SetCopyConfigFiles.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SetCopyConfigFiles. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: CopyConfigFiles.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: CopyConfigFiles. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: BindImage.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: BindImage. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SetDataFolderPermissions.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SetDataFolderPermissions. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SetSAUDataFolderPermissions.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SetSAUDataFolderPermissions. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: CreateShortcuts.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: CreateShortcuts. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RegisterClassInfo.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RegisterClassInfo. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RegisterExtensionInfo.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RegisterExtensionInfo. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RegisterProgIdInfo.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RegisterProgIdInfo. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RegisterMIMEInfo.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RegisterMIMEInfo. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: WriteRegistryValues.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: WriteRegistryValues. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: EncodeEEDataForTransport.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: EncodeEEDataForTransport. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SetModifyConfigFiles.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SetModifyConfigFiles. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: ModifyConfigFiles.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: ModifyConfigFiles. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SetManagedOnUpgrade.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SetManagedOnUpgrade. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: ManagedOnUpgrade.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: ManagedOnUpgrade. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: AccountHandlerRollbackCreateAccounts.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: AccountHandlerRollbackCreateAccounts. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: AccountHandlerCreateAccounts.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: AccountHandlerCreateAccounts. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: WriteIniValues.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: WriteIniValues. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: WriteEnvironmentStrings.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: WriteEnvironmentStrings. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RegisterFonts.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RegisterFonts. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: InstallODBC.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: InstallODBC. Return value 0.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RegisterTypeLibraries.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RegisterTypeLibraries. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RegisterComPlus.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RegisterComPlus. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: InstallServices.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: InstallServices. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SetServicePermissions.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SetServicePermissions. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: StartServices.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: StartServices. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: StartSAUServiceRollback.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: StartSAUServiceRollback. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: StartSAUService.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: StartSAUService. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SetApplyConfigWithAdapter.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SetApplyConfigWithAdapter. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: ApplyConfigWithAdapter.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: ApplyConfigWithAdapter. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SetAddCacheToContentIndexScopes.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SetAddCacheToContentIndexScopes. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: AddCacheToContentIndexScopes.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: AddCacheToContentIndexScopes. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: SelfRegModules.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: SelfRegModules. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RegisterUser.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RegisterUser. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: RegisterProduct.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: RegisterProduct. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: PublishComponents.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: PublishComponents. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: MsiPublishAssemblies.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: MsiPublishAssemblies. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: PublishFeatures.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: PublishFeatures. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: PublishProduct.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: PublishProduct. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: StartMonitor.,
    8/6/2012,12:59:38 PM,Information,Action ended 12:59:38: StartMonitor. Return value 1.,
    8/6/2012,12:59:38 PM,Information,Action start 12:59:38: InstallFinalize.,
    8/6/2012,12:59:39 PM,ERROR,Error 3061.Could not set default updating settings. ,
    8/6/2012,12:59:41 PM,Information,CustomAction CopyConfigFiles returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox),
    8/6/2012,12:59:42 PM,Information,Action ended 12:59:42: InstallFinalize. Return value 3.,
    8/6/2012,12:59:44 PM,Information,Action ended 12:59:44: INSTALL. Return value 3.,
    8/6/2012,12:59:44 PM,ERROR,Installation of C:\Users\DINO_K~1\AppData\Local\Temp\sophosa\Sophos AutoUpdate.msi failed with error code 1603,


    :27773
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