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EP Server totally failed. Need to reinstall. Old clients reconnecting?

Aminocom

Hi,

The server running our Sophos EP failed last week. We've now rebuilt the server and everything is running once more....except the EP services.

I've got no problem installing and reconfiguring everything, however I've got 100 or so orphaned clients around the company that somehow need to be reconnected to the server without the need to push out the software again.

Is there an easy way to do this?

We do have tape backup's from this particular server, so would it be easier if we could retrieve something from the tapes. A database maybe?

Thanks for any pointers.

:35343


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    Hello Aminocom,

    the same identity as the old one (Host Name and IP)

    there's just one more important piece of identity - the certificates used by RMS. Without the original certificates the clients will "refuse" to talk to the server. If you can retrieve these keys and import them before installing the clients should connect to the management server as before. Of course all other settings have to be reentered. 

    Dunno how your tape backups were taken and can't say what you will be able to restore (and how easy) or not. Please have a look at How to back up and restore your Sophos Management Server for what normally should be backed up.Fell free to ask if you have further questions.

    Christian

    :35355
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  • 0

    Hello Aminocom,

    the same identity as the old one (Host Name and IP)

    there's just one more important piece of identity - the certificates used by RMS. Without the original certificates the clients will "refuse" to talk to the server. If you can retrieve these keys and import them before installing the clients should connect to the management server as before. Of course all other settings have to be reentered. 

    Dunno how your tape backups were taken and can't say what you will be able to restore (and how easy) or not. Please have a look at How to back up and restore your Sophos Management Server for what normally should be backed up.Fell free to ask if you have further questions.

    Christian

    :35355
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