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Enterprise Console User limit

Azwan

Hi Guys,

Need to verify for Sophos Enterprise Console version 5.2 how many Enduser client does it support for single console?.

Reason I'm asking is that on recent project deployment for customer that have 5k> user, SEC start  encounter  problem with client reporting example client status didn't tally with client status once installation hit above 4k installation.

Sophos Deployment:

Client branch (Total Branch 90) (Total User 4000)

HQ (Total user 2000)

:40381


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  • 0

    Hello Azwan,

    so there is an issue with the upstream connections from the message relays? The number of (relayed) clients shouldn't play a significant role - 2000 direct connections from HQ + <100 MRs is well below the known "problem threshold". As said, I'd check if there is an unreasonable number of connections on the server and if, whether the situation improves (at least temporarily) if you restart the RouterNT service on the server. Maybe the idle and subsequently dropped connections linger on the server (although I don't know if they could have an impact).

    Christian     

    :40509
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  • 0

    Hello Azwan,

    so there is an issue with the upstream connections from the message relays? The number of (relayed) clients shouldn't play a significant role - 2000 direct connections from HQ + <100 MRs is well below the known "problem threshold". As said, I'd check if there is an unreasonable number of connections on the server and if, whether the situation improves (at least temporarily) if you restart the RouterNT service on the server. Maybe the idle and subsequently dropped connections linger on the server (although I don't know if they could have an impact).

    Christian     

    :40509
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