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SophosUpdateMgr account keep locked

Azwan

Hi Everyone,

Last visit to one of  our Sophos customer they complain that Event viewer are full with account locked error for account SophosUpdateMgr keep on locking even though Endpoint  update are using http with diffrent account use for IIS authentication at server.

Does anyone encunter such issue or probably customer iare having with their DNS issue?

:34147


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    Hello Azwan,

    Endpoint that update through http are also causing lockedup account

    then they have to use this account one way or the other. If they don't have this account in their assigned policy (Primary and Secondary) and they actually comply with the policy how could they use it?

    Did this come all of a sudden and how was it detected - just by an audit of the Event Log or were there other issues?

    Christian

    :34183
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  • 0

    Hello Azwan,

    Endpoint that update through http are also causing lockedup account

    then they have to use this account one way or the other. If they don't have this account in their assigned policy (Primary and Secondary) and they actually comply with the policy how could they use it?

    Did this come all of a sudden and how was it detected - just by an audit of the Event Log or were there other issues?

    Christian

    :34183
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