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SophosUpdateMgr account keep locked

Azwan

Hi Everyone,

Last visit to one of  our Sophos customer they complain that Event viewer are full with account locked error for account SophosUpdateMgr keep on locking even though Endpoint  update are using http with diffrent account use for IIS authentication at server.

Does anyone encunter such issue or probably customer iare having with their DNS issue?

:34147


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    Hello Azwan,

    the Event Viewer should show the workstation trying to access the server using the SophosUpdateMgr account. It could be a unmanaged computer or a managed computer with RMS problems using an outdated updating policy.

    Christian

    :34157
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  • 0

    Hello Azwan,

    the Event Viewer should show the workstation trying to access the server using the SophosUpdateMgr account. It could be a unmanaged computer or a managed computer with RMS problems using an outdated updating policy.

    Christian

    :34157
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