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AD Sync Not Picking Up All Computers...

Hi all,

I'm having a problem with our Enterprice Console (v. 4.5.0.9) not syncing all my computers from our Active Directory. We only found the problem because a user reported that her A/V was telling her it was close to retirement and should be updated. We've gotten that error on some laptops that don't connect to our network often, but this is a desktop computer that's always connected to our network and should have updated itself a long time ago.

After searching the EC for her computer to manually push out the update, we can't find it. I had been syncing only a few OU's (I didn't see the point of syncing my whole AD with 90-some folders to get the ~10 that actually have computers in them). I tried doing a maunal refresh of the directory. I remove the syncronization of the one particular folder and restored it. And finally, I removed all the separate OU syncs and set EC up to sync my whole Active Directory. This computer will not show up. For the timebeing, I've manually imported that computer into a non-synced folder and pushed out the update, but I'm a little worried about what other computers aren't being imported.

Any help someone can suggest to help solve the problem would be greatly appreciated!

Thanks,

Bryan

:12725


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  • Did you find a solution to this?  I am currently experiencing the same issue.  Some objects are present in the AD structure (when viewed from AD console)  I am syncing, but only show up in Sophos Enterprise Console under "Unassigned".  They never get pulled into the structure in Enterprise Console.  I can delete all the objects in un-assigned and re-sync with no effect.

    :16735
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  • Did you find a solution to this?  I am currently experiencing the same issue.  Some objects are present in the AD structure (when viewed from AD console)  I am syncing, but only show up in Sophos Enterprise Console under "Unassigned".  They never get pulled into the structure in Enterprise Console.  I can delete all the objects in un-assigned and re-sync with no effect.

    :16735
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