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Put you hand up here Sophos and say SORRY!

MawfTech

Sophos, you done wrong!
 
You've clearely screwed up here Sophos and should put you hands up now, post something clear on you home page (not buried in small text below the scroll line or off on some other page) and apologise for last night's debacle - fancy not testing the IDE before release. I wonder how many millions of PC's out there are now not going to update for several days because of this. Just cost me a couple of hours resolving our connected endpoints, all the home users still to do though so that's probably a couple of days of wasted time.
 
Matt

:31173


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    One thing that is clearly standing out here is that the product itself is lacking in several critical admin areas. For example, when files are deleted either manually or automatically, the installer fails because it cannot uninstall the previous version. There are several fixes for this - I've been knocking a couple of registry entries out to fool the installer into thinking it isn't installed to start with - seems to then 'update' the broken version ok and start working again.

    Matt

    :32373
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  • 0

    One thing that is clearly standing out here is that the product itself is lacking in several critical admin areas. For example, when files are deleted either manually or automatically, the installer fails because it cannot uninstall the previous version. There are several fixes for this - I've been knocking a couple of registry entries out to fool the installer into thinking it isn't installed to start with - seems to then 'update' the broken version ok and start working again.

    Matt

    :32373
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