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Put you hand up here Sophos and say SORRY!

MawfTech

Sophos, you done wrong!
 
You've clearely screwed up here Sophos and should put you hands up now, post something clear on you home page (not buried in small text below the scroll line or off on some other page) and apologise for last night's debacle - fancy not testing the IDE before release. I wonder how many millions of PC's out there are now not going to update for several days because of this. Just cost me a couple of hours resolving our connected endpoints, all the home users still to do though so that's probably a couple of days of wasted time.
 
Matt

:31173


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    Apology accepted.

    I am sure that I speak for many of your customers when I say that we appreciate that antivirus protection is a complicated process and that mistakes can and do happen.

    However, my experience with Sophos has always been one of an exemplary service and while this issue is inconvienient I would rather have an occasional false positive than some other antivirus service.

    :31201
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  • 0

    Apology accepted.

    I am sure that I speak for many of your customers when I say that we appreciate that antivirus protection is a complicated process and that mistakes can and do happen.

    However, my experience with Sophos has always been one of an exemplary service and while this issue is inconvienient I would rather have an occasional false positive than some other antivirus service.

    :31201
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