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Put you hand up here Sophos and say SORRY!

Sophos, you done wrong!
 
You've clearely screwed up here Sophos and should put you hands up now, post something clear on you home page (not buried in small text below the scroll line or off on some other page) and apologise for last night's debacle - fancy not testing the IDE before release. I wonder how many millions of PC's out there are now not going to update for several days because of this. Just cost me a couple of hours resolving our connected endpoints, all the home users still to do though so that's probably a couple of days of wasted time.
 
Matt

:31173


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  • Hi Mawftech,

    First, sorry to have taken a while to get back to you (and by extension, everyone else impacted by this).

    Second, I've just ripped out the Welcome text from the SophosTalk home page and put in some new text that a) points users at the relevent online information and b) apologises for the disruption caused, and the extra work that results.

    In more than six years at Sophos, I've never seen anything like this. Please bear with us, and accept my own personal apology.

    Best regards,

    spike

    :31191
Reply
  • Hi Mawftech,

    First, sorry to have taken a while to get back to you (and by extension, everyone else impacted by this).

    Second, I've just ripped out the Welcome text from the SophosTalk home page and put in some new text that a) points users at the relevent online information and b) apologises for the disruption caused, and the extra work that results.

    In more than six years at Sophos, I've never seen anything like this. Please bear with us, and accept my own personal apology.

    Best regards,

    spike

    :31191
Children
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