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Sophos Group & AD Synchronisation

Hi all,

I've been playing with a Sophos group that I have synchronised with an OU container.  I was hoping that if a machine is added to the OU container then it would automatically get Sophos installed (that is what I have ticked in the Synchronisation Properties page).  As you can imagine, this isn't happening.  The group is being populated with the one machine that is in that OU container but it remains greyed out.  I have a domain admin account configured to do the install (likewise, on the Synchronisation Properties page).  Are there any additional steps I am missing?

The machine is on the same network (IP range) as the Sophos server to rule out comms problems through firewalls whilst I play.

Thanks in advance!

:12783


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  • Hi Christian,

    The machine was completely unknown to SEC but it did have a standalone version of Sophos installed as part of its base image.  When the machine was added to the domain I moved it to the OU that I'd created to play with synchronisation and it eventually appeared in SEC, greyed out, for that synchronised group.  I don't think any attempt has been made on the install from SEC but do you think that the standalone version would have prevented this?

    I had hoped that ticking the 'Remove Third Party Software' would have allowed SEC to remove the standalone version and then install the managed version of Sophos AV.  Though I am aware that the standalone version could be a red herring here, but I don't think SEC has tried to do an install yet.

    Neil.

    :12807
Reply
  • Hi Christian,

    The machine was completely unknown to SEC but it did have a standalone version of Sophos installed as part of its base image.  When the machine was added to the domain I moved it to the OU that I'd created to play with synchronisation and it eventually appeared in SEC, greyed out, for that synchronised group.  I don't think any attempt has been made on the install from SEC but do you think that the standalone version would have prevented this?

    I had hoped that ticking the 'Remove Third Party Software' would have allowed SEC to remove the standalone version and then install the managed version of Sophos AV.  Though I am aware that the standalone version could be a red herring here, but I don't think SEC has tried to do an install yet.

    Neil.

    :12807
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