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Application control Arghhhhhhhh!!!!!!!!!

MawfTech

Why is it that Sophos relase application control detection BEFORE they release the SEC console lists so that we, the administrators of sites, cannot release blocked programs without releasing 'all added by sophos ....'.  For example, GoogleEarth just got changed and the release in SEC doesn't apply to the version now being checked. PowerDVD doesn't exist in Media Players section but is now blocked. Infuriating and causing me to spend unnecessary time on support calls from people all round our global operations.

 

There clearly should be a QA procedure in place to prevent this kind of activity. Come on Sophos!

 

Matt

 

:12675


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    Thanks DK.

    Someone's kicking support along with this, 2 minutes after your post, an email from support detailing the same path you're describing appeared. It's moved up a level...

    I have a vvf.xml in the 4.0 (this is SEC 4.0) folder dated 8th April which I'm guessing is the last update issued to 4.0 as all the rest of the files in the same folder reflect the same date. The VVF has e.g. power dvd in it but this does not show in the console so whatever causes this XML to be read into SEC isn't happening or there's something wrong with the XML itself. Support have a copy of the folder contents to review now.

    Matt

    :12877
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  • 0

    Thanks DK.

    Someone's kicking support along with this, 2 minutes after your post, an email from support detailing the same path you're describing appeared. It's moved up a level...

    I have a vvf.xml in the 4.0 (this is SEC 4.0) folder dated 8th April which I'm guessing is the last update issued to 4.0 as all the rest of the files in the same folder reflect the same date. The VVF has e.g. power dvd in it but this does not show in the console so whatever causes this XML to be read into SEC isn't happening or there's something wrong with the XML itself. Support have a copy of the folder contents to review now.

    Matt

    :12877
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