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Sophos Enterprise Console Errors

Lylie

I apologise if this is in the incorrect section however I figured it was - 

I am having some issues with several machines in the 'Computers with Errors' section which read:

"The folder C:\BLAHBLAH doesn't exist. [0xa0200006]"

Any assistance would be greatly appreciated

Regards

Lylie

:25703


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  • 0

    Hello Lylie,

    this is usually seen with on-demand or scheduled scans. When the scan is initialized a "what to scan" list is built. If a folder is removed before it is actually scanned the mentioned error is reported. BTW - could you give an example? Normally you just ignore (acknowledge) the error.

    Christian

    :25711
  • 0

    code: a0200006

    Description: The folder "C:\System Volume Information\_restore{8B0C46C4-2B2B-4A31-9254-C9170C18E24A}\RP1129\snapshot\Repository\FS\" doesnt exist. [0xa200006]

    :25715
  • 0

    Thanks. Likely the snapshot has been deleted before all files had been scanned. As said, you can ignore this.

    Christian

    :25721
  • 0

    Hi,

    This message appears to have been supressed in SAV 10:

    C:\ProgramData\Sophos\Sophos Anti-Virus\Config \Factory.xml

    <item>0xa0200006</item> <!-- E_FSDW_ERROR_PATH_NOT_FOUND -->

    It's in the blacklist.   I assume you are running a version prior to SAV 10?

    Regards,

    Jak

    :25729