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Firewall problems and Internet on windows 7

Hillmab

We have been having a problem with Sophos firewall issues at my work. For some reason SCF services on sophos disable internet and outlook. So after reading a bunch of information on we decided to uninstall the end the SCF service and uninstall the firewall client. Now  our end users can get internet and Outlook since its what the company uses for email. We have called up and spend hours and hours with the Sophos people and sent them our logs but its been over a Week with no help from them. So am hoping someone can help or have helpfull tips cause we can not keep having the network without a firewall for a very long time.

Thanks

Hillmab

:9247


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    Hello again,

    I would suggest the fastest way to determine the conflict would be to:

    Take a new Win 7 machine, add it to the domain, ensure it has received all it's GPOs, Windows Updates and been rebooted.

    I would then deploy Sophos with SCF.  This should work, if not it could be a GPO setting that is affecting the install.  At this point I would look to create a new OU for the machine, and link the policies to it one at a time until I found the one causing problems.

    If SCF is ok at this point I would check the internet is OK, install Office+Outlook and ensure that all works.  I would then start deploying all the other endpoint packages trying IE and Outlook until it failed.  As it's likely to be a driver conflict I would be tempted to reboot before trying the above tests after intalling any software that could potentially install a driver.

    The other approach would be to take one of the machines that is failing and start removing software, I would imagine at some point SCF would work with IE and Outlook, in which case which removed software package was the key to getting it working.

    Identifying the conflicting software or GPO is the first thing to find out I believe.

    You could paste the output of:

    driverquery /V > drivers.txt

    here if you like, it might show a likely candidate.

    Thanks,

    Jak

    :9275
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  • 0

    Hello again,

    I would suggest the fastest way to determine the conflict would be to:

    Take a new Win 7 machine, add it to the domain, ensure it has received all it's GPOs, Windows Updates and been rebooted.

    I would then deploy Sophos with SCF.  This should work, if not it could be a GPO setting that is affecting the install.  At this point I would look to create a new OU for the machine, and link the policies to it one at a time until I found the one causing problems.

    If SCF is ok at this point I would check the internet is OK, install Office+Outlook and ensure that all works.  I would then start deploying all the other endpoint packages trying IE and Outlook until it failed.  As it's likely to be a driver conflict I would be tempted to reboot before trying the above tests after intalling any software that could potentially install a driver.

    The other approach would be to take one of the machines that is failing and start removing software, I would imagine at some point SCF would work with IE and Outlook, in which case which removed software package was the key to getting it working.

    Identifying the conflicting software or GPO is the first thing to find out I believe.

    You could paste the output of:

    driverquery /V > drivers.txt

    here if you like, it might show a likely candidate.

    Thanks,

    Jak

    :9275
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