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Firewall problems and Internet on windows 7

Hillmab

We have been having a problem with Sophos firewall issues at my work. For some reason SCF services on sophos disable internet and outlook. So after reading a bunch of information on we decided to uninstall the end the SCF service and uninstall the firewall client. Now  our end users can get internet and Outlook since its what the company uses for email. We have called up and spend hours and hours with the Sophos people and sent them our logs but its been over a Week with no help from them. So am hoping someone can help or have helpfull tips cause we can not keep having the network without a firewall for a very long time.

Thanks

Hillmab

:9247


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  • 0

    HI,

    Was it a problem even with "allow all traffic" selected?

    It was only when you stopped the services would it work?

    Was there anything of use in the FW log either under "blocked in the last 10 mins" or "blocked today"?

    If it's not obvious then I guess it could be a driver conflict.  If you look in a msinfo32 output at the "System drivers" section there should be:


    scfdriver

    scfndis

    which represent the Sophos Firewall.  

    Are there any other third party applications on the machines which would install such drivers?  

    Any other security apllications?  

    Looking in:

    \Windows\System32\drivers\

    sorted by Company would be a good place to start (I would probably rule out Microsoft to speed things up as Microsoft drivers are usually pretty sound).  Then cross reference the others with the list in msinfo32, paying close attention to the driver "Type".

    Another approach would be to go back to an image which is just the OS, Office and install Sophos Client Firewall I assume this must be ok? There must be some other application or applications that conflict I would think.  Once we can identify the applicaiton added that causes the problem this would help.

    Regards,

    Jak

    :9267
Reply
  • 0

    HI,

    Was it a problem even with "allow all traffic" selected?

    It was only when you stopped the services would it work?

    Was there anything of use in the FW log either under "blocked in the last 10 mins" or "blocked today"?

    If it's not obvious then I guess it could be a driver conflict.  If you look in a msinfo32 output at the "System drivers" section there should be:


    scfdriver

    scfndis

    which represent the Sophos Firewall.  

    Are there any other third party applications on the machines which would install such drivers?  

    Any other security apllications?  

    Looking in:

    \Windows\System32\drivers\

    sorted by Company would be a good place to start (I would probably rule out Microsoft to speed things up as Microsoft drivers are usually pretty sound).  Then cross reference the others with the list in msinfo32, paying close attention to the driver "Type".

    Another approach would be to go back to an image which is just the OS, Office and install Sophos Client Firewall I assume this must be ok? There must be some other application or applications that conflict I would think.  Once we can identify the applicaiton added that causes the problem this would help.

    Regards,

    Jak

    :9267
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