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upgrade console 4.5 to 4.7

hi, all

i've a problem with the upgrade my console endpoint 4.5 to 4.7

after restart and installer 4.7 running, but in mid process the installer rollback. After I restart and I try manually to install console 4.7, I found notification to uninstall Update Manager and my console 4.5 is gone.

:13201


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  • ok i've done with this step

    What exactly did you do? Uninstalled SUM using msiexec.exe and then re-attempted the 4.7 install? Did this succeed (BTW - is you database local?) or did it again fail at some point. Just wondering as you said but i can't open the console - the installer should log you off at the end and after logging on again finish the install and open the console. Is this where it failed?

    Christian

    :13237
Reply
  • ok i've done with this step

    What exactly did you do? Uninstalled SUM using msiexec.exe and then re-attempted the 4.7 install? Did this succeed (BTW - is you database local?) or did it again fail at some point. Just wondering as you said but i can't open the console - the installer should log you off at the end and after logging on again finish the install and open the console. Is this where it failed?

    Christian

    :13237
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