Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 1 reply
  • Subscribers 1 subscriber
  • Views 808 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Encryption from enterprise console - helpdesk element

Hogwam

We were using the previous stand-alone version of SafeGuard 5.1 but now it is tied in to the Enterprise Console, I am beginning testing this method of deploying full-disk encryption.

In the stand-alone there was a helpdesk element which allowed remote users that had locked themselves out to call in with a challenge/response key to get them in to their system.

I can't seem to find this in the Enterprise console, nor in any of the documentation, even though it is in the policy options to enable the feature.

Can anyone point me in the right direction?

Thanks in advance

:27407


This thread was automatically locked due to age.
  • 0

    Hello Hogwam,

    in SEC right-click the computer, the last element in the first block of actions is Encryption Recovery ... (also available from the Actions menu (menu bar) when a computer is selected) - this what you're looking for?

    Christian

    :27409