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Updating remote users

Nelvon

For each new remote user the laptop is initially setup and configured on the HO network.

Sophos installs and updates correctly.

When the user is the working remotely from other sites the Sophos shield appears with a red cross and is not updating.

How can I set the 15 or so remote users (some do come into HO every 6-8 weeks) to get the latest IDE's from Sophos?

Thanks for your time

Neil

:4018


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    Hello J4systems,

    when you say same issue is it what mrand described in the second part of the post, an apparently total loss of network connectivity - or is it a rather unspecific Updating failed? If the latter, the ALUpdate logs should provide more details.

    Christian

    :35669
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  • 0

    Hello J4systems,

    when you say same issue is it what mrand described in the second part of the post, an apparently total loss of network connectivity - or is it a rather unspecific Updating failed? If the latter, the ALUpdate logs should provide more details.

    Christian

    :35669
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