This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Longs start of .NET applications from network drive

Hello,

We are having problems with Sophos On-Access scanner. When enabled (always and default for every workstation in company) it can take up to 60-120 seconds before a .NET application located on network drive will start. It includes a single executable and around 10MB of DLL libraries which are located in same folder. If I disable On-Access scanning it opens instantly.

If I check the Task Manager I can see that Savservice.exe is peaking at around 20-40% which tells me that DLL files are beeing scanned. And this is taking way too long.

I tried to exclude the folders like so:

\\SERVER\SHARE\FOLDER\ and

X:\FOLDER\

or any other possible exclusion solution but none helped. When user closes application and starts it again from same network path it will open almost instantly. Until next reboot that is.

What can I do? How to correctly exlude those folder from beeing scanned or how to setup the Endpoint so the DLL files are not scanned everytime?

We are using Windows 7 Pro 64bit OS, Novell Netware file server and latest up-to-date version of Sophos Endpoint Security (9.7).

Thank you for your support.

:25101


This thread was automatically locked due to age.
Parents
  • You're welcome :smileyhappy:

    What filter did you use? Would be interesting what happens in the seconds (up to more than 10) between close and open/create. I'd say that SAV is not scanning the files in this folder - otherwise you'd see ReadFile. As it is much faster the second time around I assume (but might be wrong) that "something" is indeed scanned but this something is "somewhere" else.

    Christian

    :25195
Reply
  • You're welcome :smileyhappy:

    What filter did you use? Would be interesting what happens in the seconds (up to more than 10) between close and open/create. I'd say that SAV is not scanning the files in this folder - otherwise you'd see ReadFile. As it is much faster the second time around I assume (but might be wrong) that "something" is indeed scanned but this something is "somewhere" else.

    Christian

    :25195
Children
No Data