This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Clients out-of-date but updates succeeding

Hi everyone,

It seems we have a company-wide problem since this morning. We run Sophos ESC 9.0, on a mix of XP and 7 client machines - we do not use the management console, these are all standalone installations contacting Sophos directly for updates.

As of this morning, Windows is flagging the software as out-of-date. The client itself is quite happy - no indication of update problems. Further investigation of update logs shows only the "items skipped" entries - in other words, normal termination of the update check where no new updates are found.

Product Info from the client:

SAV: 9.0.6

Detection: 3.15.0

Detection Data: 4.61G

Virus Data Date: 03/01/2011 (? No virus data update since early Jan?)

HIPS rules: 3.2.0

HIPS config: 1.0.4

Last Updated: 05/01/2011

Sophos AutoUpdate: 2.5.4

Last Checked for Updates: 07/02/2011 14:10:34

Update Status: Success

Any help or advice on this issue would be very much appreciated.

PS - offtopic observation - all buttons on this forum have "invisible" text in Firefox. I cannot see the "new topic", "reply" etc. button text - just empty borders, until I drag a selection over them.

Thanks everyone,

Darren.

:8871


This thread was automatically locked due to age.
Parents
  • I also called support yesterday on this.  I didn't get a resolution, so I told the support tech I would apply the 9.5 update to see if that resolved the issue.

    That did fix it, so maybe the 9.5 update process took care of that problem file.

    Thanks for reporting back with your solution!

    :8913
Reply
  • I also called support yesterday on this.  I didn't get a resolution, so I told the support tech I would apply the 9.5 update to see if that resolved the issue.

    That did fix it, so maybe the 9.5 update process took care of that problem file.

    Thanks for reporting back with your solution!

    :8913
Children
No Data