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Clients out-of-date but updates succeeding

Darren_IFI

Hi everyone,

It seems we have a company-wide problem since this morning. We run Sophos ESC 9.0, on a mix of XP and 7 client machines - we do not use the management console, these are all standalone installations contacting Sophos directly for updates.

As of this morning, Windows is flagging the software as out-of-date. The client itself is quite happy - no indication of update problems. Further investigation of update logs shows only the "items skipped" entries - in other words, normal termination of the update check where no new updates are found.

Product Info from the client:

SAV: 9.0.6

Detection: 3.15.0

Detection Data: 4.61G

Virus Data Date: 03/01/2011 (? No virus data update since early Jan?)

HIPS rules: 3.2.0

HIPS config: 1.0.4

Last Updated: 05/01/2011

Sophos AutoUpdate: 2.5.4

Last Checked for Updates: 07/02/2011 14:10:34

Update Status: Success

Any help or advice on this issue would be very much appreciated.

PS - offtopic observation - all buttons on this forum have "invisible" text in Firefox. I cannot see the "new topic", "reply" etc. button text - just empty borders, until I drag a selection over them.

Thanks everyone,

Darren.

:8871


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  • 0

    Yep, nothing changed. Sophos still don't update their databank frequently enough to cause a major update only doing this every 60 to 90 days... It doesn't mean you're not up to date however, it just means that the windows detection kicks in because it's only looking at one specific file that isn't routinely 'touched' in the minor updates. Not really sure why they don't make the updater modify (touch) the vdl.dat during a minor update to correct this issue.

    Still better to run your own WebCID and update from that if you can and then only rely on the Sophos databank as a secondary site. Really simple to do and you don't need a great big fat pipe to run it off too - a fixed IP typical business rated ADSL is fine.

    Matt

    :39889
Reply
  • 0

    Yep, nothing changed. Sophos still don't update their databank frequently enough to cause a major update only doing this every 60 to 90 days... It doesn't mean you're not up to date however, it just means that the windows detection kicks in because it's only looking at one specific file that isn't routinely 'touched' in the minor updates. Not really sure why they don't make the updater modify (touch) the vdl.dat during a minor update to correct this issue.

    Still better to run your own WebCID and update from that if you can and then only rely on the Sophos databank as a secondary site. Really simple to do and you don't need a great big fat pipe to run it off too - a fixed IP typical business rated ADSL is fine.

    Matt

    :39889
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