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Clients out-of-date but updates succeeding

Hi everyone,

It seems we have a company-wide problem since this morning. We run Sophos ESC 9.0, on a mix of XP and 7 client machines - we do not use the management console, these are all standalone installations contacting Sophos directly for updates.

As of this morning, Windows is flagging the software as out-of-date. The client itself is quite happy - no indication of update problems. Further investigation of update logs shows only the "items skipped" entries - in other words, normal termination of the update check where no new updates are found.

Product Info from the client:

SAV: 9.0.6

Detection: 3.15.0

Detection Data: 4.61G

Virus Data Date: 03/01/2011 (? No virus data update since early Jan?)

HIPS rules: 3.2.0

HIPS config: 1.0.4

Last Updated: 05/01/2011

Sophos AutoUpdate: 2.5.4

Last Checked for Updates: 07/02/2011 14:10:34

Update Status: Success

Any help or advice on this issue would be very much appreciated.

PS - offtopic observation - all buttons on this forum have "invisible" text in Firefox. I cannot see the "new topic", "reply" etc. button text - just empty borders, until I drag a selection over them.

Thanks everyone,

Darren.

:8871


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Parents
  • Darren_IFI,

    Great fix, worked for me and it was crucial that I find a fix.  Systems that had that problem were denied Cisco VPN access until AV was up to date.

    The systems affected update directly from Sophos.  MawfTech, it's been over 2 years now since the Sophos corrected the problem. Is this a fluke or is there a concern it may still need fixing?

    :39887
Reply
  • Darren_IFI,

    Great fix, worked for me and it was crucial that I find a fix.  Systems that had that problem were denied Cisco VPN access until AV was up to date.

    The systems affected update directly from Sophos.  MawfTech, it's been over 2 years now since the Sophos corrected the problem. Is this a fluke or is there a concern it may still need fixing?

    :39887
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