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Firewall error

Hi everyone

Im deploying Client Firewall and I have some pc's reporting a Firewall error back to the console. I have searched the Sophos website and the knowledgebase but I have not found any reference to this error:

Code: e0010101

Description: Failed to configure the firewall

This causes the pc can't take any policy and block all traffic. I´ve tried reinstalling but the result is the same.

Clients are running on XP Proffessional.  Endpoints are managed by one SEC.

Does anyone have any idea what can cause this?

Thank u

:9439


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  • Hello CL,

    haven't seen this one. I'd start with checking the logs in %windir%\Temp, the ones named Sophos Client Firewall xxxx Log.txt (if it exists then Sophos Client Firewall CustomActions Log.txt first). 

    Christian

    :9469
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  • Hello CL,

    haven't seen this one. I'd start with checking the logs in %windir%\Temp, the ones named Sophos Client Firewall xxxx Log.txt (if it exists then Sophos Client Firewall CustomActions Log.txt first). 

    Christian

    :9469
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