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Firewall error

CL

Hi everyone

Im deploying Client Firewall and I have some pc's reporting a Firewall error back to the console. I have searched the Sophos website and the knowledgebase but I have not found any reference to this error:

Code: e0010101

Description: Failed to configure the firewall

This causes the pc can't take any policy and block all traffic. I´ve tried reinstalling but the result is the same.

Clients are running on XP Proffessional.  Endpoints are managed by one SEC.

Does anyone have any idea what can cause this?

Thank u

:9439


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  • 0

    Hi Christian,

    The FW is in Add/Remove Programs, but the system tray shows the Sophos icon with a red cross through it. Unfortunately I am unable to remote into this client, so I cannot be more precise in having the FW reconfigured through the GUI. Also I am able to logon to his C$ to inspect the Temp files.

    As you may have noticed, I have just started deploying Sophos onto a location with handfull of servers and 50 odd clients, some clients/servers behave well .. (haven't done a mass deployment yet, still in pilot phase) .. so far only one client with FW issues and one server which constantly fails with the MSI for SAVXP (MSI 1603 error)

    really appreciate your prompt responses!

    :32925
Reply
  • 0

    Hi Christian,

    The FW is in Add/Remove Programs, but the system tray shows the Sophos icon with a red cross through it. Unfortunately I am unable to remote into this client, so I cannot be more precise in having the FW reconfigured through the GUI. Also I am able to logon to his C$ to inspect the Temp files.

    As you may have noticed, I have just started deploying Sophos onto a location with handfull of servers and 50 odd clients, some clients/servers behave well .. (haven't done a mass deployment yet, still in pilot phase) .. so far only one client with FW issues and one server which constantly fails with the MSI for SAVXP (MSI 1603 error)

    really appreciate your prompt responses!

    :32925
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