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Custom Standalone Mac Installer

Hello.  I'm hoping someone can help with a question or two.

In the past we have created custom install packages for our Mac clients.  A "managed" version that after install reports back to our server for updates, has our server as the primary location and Sophos as the secondary, etc and an "unmanaged" version that only has Sophos as the primary update location as well as a few custom preference settings.  This had been done using the SUM tool but I've been told that product no longer works for version 9.x.  I can use the .mpkg file from our server as the "managed" version installer but nobody can tell me how to create the custom "unmanaged" version.

I feel there must be a way to acomplish this but don't know how.  I find it odd that Sophos would remove the abilities of the SUM tool without having something to take its place.  SUM still works and downloads data but only downloads old data.

Can someone tell me how we are supposed to continue offering the "unmanaged" version to our users?  I know Sophos has the stand-alone version of the products available on the website for download but that isn't configured the way we could like it for our customers.  If there was a way to modify the settings inside ofthat package perhaps that might work but I don't know if that's possible either.

Any help is greatly appreciated.

Thanks!

:44747


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  • You could say it was a plug, but then again I know a few customers who want "unmanaged" options simply because they couldn't work out how to manage lots of remote workers (or maybe just a handful), with just a laptop, working from home and hardly ever in the office and bouncing around a lot of different wifis (sales reps., health professionals on patient home visits, etc).

    To make it work it would involve RMS over WAN and message relays in DMZs with port forwarding and extra routing and firewall rules.  A lot of Windows servers with registry edits to change default broadcast addresses.  And having a failover to 'Sophos' as the secondary update source could mean computers report 'unknown' in the up-to-date column of the console so it's not ideal.  Painful for SMEs and quite often a non-starter for those who haven't the time to implement and maintain it.

    Cloud offers the ability to turn a lot of previously unmanageable installations into very simple managed ones.  The unthinkable is now possible.  Hence when someone says 'unmanaged' I'd consider do they truly mean that or is it a historical

    preconception at work?

    Just wanted to throw this idea into the ring - feel free to toss it right back out again. :smileyhappy:

    :44817
Reply
  • You could say it was a plug, but then again I know a few customers who want "unmanaged" options simply because they couldn't work out how to manage lots of remote workers (or maybe just a handful), with just a laptop, working from home and hardly ever in the office and bouncing around a lot of different wifis (sales reps., health professionals on patient home visits, etc).

    To make it work it would involve RMS over WAN and message relays in DMZs with port forwarding and extra routing and firewall rules.  A lot of Windows servers with registry edits to change default broadcast addresses.  And having a failover to 'Sophos' as the secondary update source could mean computers report 'unknown' in the up-to-date column of the console so it's not ideal.  Painful for SMEs and quite often a non-starter for those who haven't the time to implement and maintain it.

    Cloud offers the ability to turn a lot of previously unmanageable installations into very simple managed ones.  The unthinkable is now possible.  Hence when someone says 'unmanaged' I'd consider do they truly mean that or is it a historical

    preconception at work?

    Just wanted to throw this idea into the ring - feel free to toss it right back out again. :smileyhappy:

    :44817
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