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Failed to install SAVXP: The MSI has failed (error code 00000067)

SGPBLUG

Hi all,

we're experiencing problems installing the client 9.5 on a XP SP3 machine. The error message on the console is on the subject.

Instead, on the Event viewer I receive "access denied" for the service sophos-antivirus.

The user used is Domain Admin and it works on other workstations within the domain.


Any idea ??

Many thanks

SGPBLUG

:8231


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  • 0

    Hi Christian,

    I tried to downgrade to 7.6 and I received the same error....really strange. I think that something bad happened during the upgrade from 7.6 to 9.5.

    I think that now the best solution is to do a fresh install (OS).

    I really appreciated your help and I wish you a nice week-end!

    Luca (sgpblug)

    :8503
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  • 0

    Hi Christian,

    I tried to downgrade to 7.6 and I received the same error....really strange. I think that something bad happened during the upgrade from 7.6 to 9.5.

    I think that now the best solution is to do a fresh install (OS).

    I really appreciated your help and I wish you a nice week-end!

    Luca (sgpblug)

    :8503
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