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Fake AV Malware Not Stopped

Why doesn't Sophos stop Malware, especially Fake AV malware, like it does viruses? We have a corporate license and all machines are up-to-date with Sophos AV but more & more we spend too much time removing malware & tracking down other changes that were made by the malware that have disabled programs.

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  • We are new to Sophos and also in the same boat as you guys...windows 7 security 2012 has hit 3 machines here so far and Sophos isn't cutting it.  The reason for going to Sophos was to eliminate the amount of time spent cleaning up viruses and/or the effects of them afterwards...if this doesn't change we won't be renewing Sophos.  To add, I've just been installing Malwarebytes after each infection because i know it will find what Sophos does not and that shouldnt be the case.  Sophos should be better and stronger in indentifying virus attacks.

    :20353
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  • We are new to Sophos and also in the same boat as you guys...windows 7 security 2012 has hit 3 machines here so far and Sophos isn't cutting it.  The reason for going to Sophos was to eliminate the amount of time spent cleaning up viruses and/or the effects of them afterwards...if this doesn't change we won't be renewing Sophos.  To add, I've just been installing Malwarebytes after each infection because i know it will find what Sophos does not and that shouldnt be the case.  Sophos should be better and stronger in indentifying virus attacks.

    :20353
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