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Fake AV Malware Not Stopped

Stony

Why doesn't Sophos stop Malware, especially Fake AV malware, like it does viruses? We have a corporate license and all machines are up-to-date with Sophos AV but more & more we spend too much time removing malware & tracking down other changes that were made by the malware that have disabled programs.

:3565


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    I am new to this blog, but not to the frustration of Sophos Endpoint Security not allowing me to clean fake AV. I am not satisfied witht the your evasive response to the issue. The question you should answer directly is why Sophos can't clean or remove instances it identifies. Then the "free" Malware bytes identifies and removes it quickly. In a corporate environment I can't wait for 15% of my machines to become infected and wait for me or some other guinea pig to submit a file for you. How is it that Malware bytes can remove it without my help? This is about time and money, not excuses about how I don't know where or how it got to my machines. I pay you to take care of that for me! The excuses won't win my business.

    :20309
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  • 0

    I am new to this blog, but not to the frustration of Sophos Endpoint Security not allowing me to clean fake AV. I am not satisfied witht the your evasive response to the issue. The question you should answer directly is why Sophos can't clean or remove instances it identifies. Then the "free" Malware bytes identifies and removes it quickly. In a corporate environment I can't wait for 15% of my machines to become infected and wait for me or some other guinea pig to submit a file for you. How is it that Malware bytes can remove it without my help? This is about time and money, not excuses about how I don't know where or how it got to my machines. I pay you to take care of that for me! The excuses won't win my business.

    :20309
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