Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 8 replies
  • Subscribers 1 subscriber
  • Views 4355 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

USB Device Requires Admin to install ONLY when Sophos is installed

Emineminem

I am using a Device Control Policy and Blocking All USB Removable storage  ’’’’EXCEPT  Integral  Encrypted  USB Flash Drive’’’’.. The USB Flash Drive loads All Ok if Admin, but if User plugs the device in,  there are a total of Four Windows Admin Requests  to get through before using the device. This does NOT happen if The Policy is NOT enabled.  To be Clear.. They are Windows Admin Requests and do not appear for Admins. I have tried all the Policy and Registry Edits. Anybody had this problem before?.. .  Using AV Version 9.5 and Console 4.51

:5929


This thread was automatically locked due to age.
Parents
  • 0

    Hi,

    This sounds like a known issue which is resolved in the ESC 9.7 release. It relates to the device control class filter driver not being signed by Microsoft - thus the dialogues you are experiencing. Its more common with devices that present two interfaces to the PC and when software such as a logon dialogue is automatically launched. The fix needs to go into a major release due to the need to have the driver signed by Microsoft.

    Best regards,

    John

    :5963
Reply
  • 0

    Hi,

    This sounds like a known issue which is resolved in the ESC 9.7 release. It relates to the device control class filter driver not being signed by Microsoft - thus the dialogues you are experiencing. Its more common with devices that present two interfaces to the PC and when software such as a logon dialogue is automatically launched. The fix needs to go into a major release due to the need to have the driver signed by Microsoft.

    Best regards,

    John

    :5963
Children
No Data