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Enterprise Console Email Alerting not working

I have enabled email alerting in my Anti-Virus and HIPS Policy but when a virus has been detected on a client I am not getting a email notification. The funny thing is I will get an email about scanning errors from the server that Sophos is installed on but that is it. Please if anyone has any insight into why I am not receiving emails then please reply to my post.

Ryan

:5642


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  • Hi Christian

    All the clients have the Enable email alerting box checked along with the Virus/Spyware detection and cleanup box. This is the only alert I really need, but I did early on in my testing enable all message types with the same results. I have put in 3 different email addresses, all valid and tested on our SMTP email server via telneting to port 25 from a client.

    Matt

    :18741
Reply
  • Hi Christian

    All the clients have the Enable email alerting box checked along with the Virus/Spyware detection and cleanup box. This is the only alert I really need, but I did early on in my testing enable all message types with the same results. I have put in 3 different email addresses, all valid and tested on our SMTP email server via telneting to port 25 from a client.

    Matt

    :18741
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