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Enterprise Console Email Alerting not working

ryankurowski

I have enabled email alerting in my Anti-Virus and HIPS Policy but when a virus has been detected on a client I am not getting a email notification. The funny thing is I will get an email about scanning errors from the server that Sophos is installed on but that is it. Please if anyone has any insight into why I am not receiving emails then please reply to my post.

Ryan

:5642


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    Hello Matt55,

    did you try configuring Email alerting/SMTP on the client? Pressing the Test button should show some packages.Won't rule it out but I don't think that email messaging is broken on all clients - BTW which Sophos version? 

    Christian

    :18423
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  • 0

    Hello Matt55,

    did you try configuring Email alerting/SMTP on the client? Pressing the Test button should show some packages.Won't rule it out but I don't think that email messaging is broken on all clients - BTW which Sophos version? 

    Christian

    :18423
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