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Enterprise Console Email Alerting not working

ryankurowski

I have enabled email alerting in my Anti-Virus and HIPS Policy but when a virus has been detected on a client I am not getting a email notification. The funny thing is I will get an email about scanning errors from the server that Sophos is installed on but that is it. Please if anyone has any insight into why I am not receiving emails then please reply to my post.

Ryan

:5642


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    I am getting the same problem and its driving me mad. I have put a packet sniffer on one of my clients and invoked a virus alert, but am getting no SMTP traffic. I have tried every different setting I can think of but am getting no email alerts. I am still getting alerts generated by the console (like number of alerting computers) but nothing generated by clients. I am able to use smtp server from telnet using anonymous connection but looking at my packet sniff I don't think that the smtp server is the problem anyway.

    :18421
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  • 0

    I am getting the same problem and its driving me mad. I have put a packet sniffer on one of my clients and invoked a virus alert, but am getting no SMTP traffic. I have tried every different setting I can think of but am getting no email alerts. I am still getting alerts generated by the console (like number of alerting computers) but nothing generated by clients. I am able to use smtp server from telnet using anonymous connection but looking at my packet sniff I don't think that the smtp server is the problem anyway.

    :18421
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