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Enterprise Console Email Alerting not working

ryankurowski

I have enabled email alerting in my Anti-Virus and HIPS Policy but when a virus has been detected on a client I am not getting a email notification. The funny thing is I will get an email about scanning errors from the server that Sophos is installed on but that is it. Please if anyone has any insight into why I am not receiving emails then please reply to my post.

Ryan

:5642


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    Hi Christian and sorry if I wasn’’’’t so clear.

    The first one that works is configured from Tools->Configure Email Alerts

    The second (that doesn’’’’t work) is through Anti-Virus and HIPS policy-> Messaging -> Email Alerting

    Both point at the same smtp server and have the same sender  address.

    :13909
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  • 0

    Hi Christian and sorry if I wasn’’’’t so clear.

    The first one that works is configured from Tools->Configure Email Alerts

    The second (that doesn’’’’t work) is through Anti-Virus and HIPS policy-> Messaging -> Email Alerting

    Both point at the same smtp server and have the same sender  address.

    :13909
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